Custom projects
When the practice has a need no standard module covers.
Aurea, Claudia AI and Recall Pazienti cover the most common needs. But some practices have specific processes or problems: in those cases we design and build automations and AI assistants tailored to the real processes of the practice, not to a pre-packaged product.
When it makes sense
We are building a modular ecosystem of solutions for medical practices. When something outside the standard modules is needed, we treat it as a custom project, with the same careful method.
Some areas where custom development can make sense. Every project is assessed and activated after the analysis.
- Integrations between the management software and the contact channels already in use.
- Front-desk flows automated to fit the organisation of the practice.
- Automations for repetitive, low-value tasks.
- AI assistants configured on the real processes, with clear boundaries between logistics and clinical care.
How we work
The process first, then the technology.
The same careful method as the other solutions: no feature promised before understanding your context.
Listening to the process
We start from the concrete problem and the real workflow of the practice, not from a pre-packaged feature.
Feasibility and boundaries
We assess what makes sense and is compliant to automate, and where people stay in charge. If something does not make sense, we say so.
Tailored project
We design the solution on your tools and consent, in a modular way that can be activated in stages.
Activation and measurement
We start from a narrow scope, measure and decide together whether and how to widen.
The same boundaries
Custom does not mean without rules.
No promise of results
We propose a project and measure it. We do not guarantee numbers and we do not sell ready-made software.
Clear clinical boundaries
Automations on logistics and organisation. Diagnosis, triage and advice stay with the people of the practice.
Privacy and consent
Legal bases, consent and GDPR roles verified before activating anything.
Frequently asked questions
Questions about custom projects.
Do you already have ready-made software to install?
No. Custom development starts from the process of the practice: analysis first, then design. We do not start from a one-size-fits-all package, but from what you actually need.
How much does a custom project cost?
It depends on the scope and complexity, which we define after the assessment. That is why we do not publish a fixed price list: we propose only what makes sense, with clear terms before starting.
Does a custom project also respect clinical boundaries and privacy?
Yes. The same rules as the other solutions apply: logistics and organisation only, never the clinical side; consent and GDPR roles verified before activation.
Tell us the need of your practice: we start from the problem, not from a package. If a standard module is enough, we tell you.
Tell us the need of your practice
Fill in the form: we call you back to understand the process, assess feasibility and propose the most sensible path. No commitment.